Patients first, always
Universal, the largest independent health and technology company of its kind in South Africa, has been one of the fastest-growing in the healthcare industry over the last decade.
Touching the lives of some 10-million people worldwide, this specialist-integrated healthcare and technology company has a multi-national footprint with offices in South Africa and the United States.
Owner-managed and run by a hands-on entrepreneurial team with a passion for delivering excellence and a strategic vision for sustainable, appropriate healthcare, Universal is a leader in third party administration, integrated healthcare management, managed care, pharmaceutical benefit management, corporate wellness, insurance, and a variety of novel innovative health technology services developed in Silicon Valley, USA.
Patients come first at Universal, and we always ensure they have access to the best and most appropriate care available. Our personalised healthcare management approach and patient care are what sets us apart. This, together with our sophisticated and proprietary IT systems, patented transaction rules engine and international evidence-based medical protocols is why more than 30 healthcare funds have entrusted us with their members.
The way we conduct our business in healthcare, permeates not only through the benefits offered by every medical scheme we administer and manage – but also in the way we interact with those with whom we come into contact.
Our purpose is to help patients who are ill get better. And, to help those who are well, live healthy lives so they can remain well. We partner with healthcare professionals to practise quality medicine that is both scientific and evidence-based, always with a caring approach. We are committed to being a trusted medical advocate that speaks for patients when they are unable to do so. Our purpose and values resonate through every fibre of our organisation and attention to detail, together with ongoing innovation, ensures that we continue to provide patients with access to world-class healthcare solutions at an affordable price.
We have made significant strides in developing innovative new healthcare products and services to enhance our offering to our clients. One of the latest products in our product range is uConsult, currently the one of the most comprehensive virtual consultation platforms any patient and healthcare provider could wish for. The uConsult clinical toolset enables healthcare providers to extend their online service offering to patients.
Headquartered in Research Triangle Park, North Carolina, Universal.one, Inc. is the latest addition to the Group. Our technology centre is in San Francisco in the heart of Silicon Valley where our dedicated Innovation Team operates from and where we have access to the finest global talent. Our multi-national team of technology and healthcare experts, now operates from a number of locations across the world.