With PCNS 2.0 user registration for healthcare funding organisations has also been expedited and simplified. Until now, funders had to email BHF and request an account, username and access to practice number information when they needed to process a claims reimbursement. This was a tedious and cumbersome procedure, which resulted in unnecessary delays.
As of 1 April 2020, companies no longer need to contact the PCN division at BHF in order to gain access. With PCNS 2.0, everything has been streamlined and user account registration can quickly be done online, with account approval within 24-hours during business days for all new user registrations.
Improved security protocols and new database technologies employed as part of the new development also meant that old user accounts could not be transferred to the new system. As a result, all healthcare funding organisations will have to re-register on the PCNS 2.0 website at https://www.pcns.co.za in order to gain access to all the new functionalities.
Existing users should also reset browser bookmarks to the new URL – https://www.pcns.co.za – thereby ensuring they don’t access the old system by default. Both new and old systems will be running in parallel for a short period, in order to ease the transition to PCNS 2.0.