Thando Kembo is the Chief Operating Officer at Cimas Health Group, where she provides executive leadership across operations and strategy to strengthen service delivery and drive sustainable system-wide performance. Her work focuses on operational excellence, scalable innovation, and the delivery of high-quality healthcare outcomes at optimal cost. A committed advocate for the African continent, Thando is deeply passionate about healthcare transformation on the continent; advancing dignity, access, and quality in the sector.

Thando brings nearly two decades of professional experience, including significant leadership tenure within the healthcare sector. She is a Chartered Accountant (CA) and Registered Public Auditor, having completed her professional training with Deloitte in Zimbabwe and Canada. This strong financial and governance foundation underpins her ability to lead complex healthcare organizations with rigor, accountability, and strategic foresight.

Beyond her executive role, Thando serves on several influential boards and industry bodies, including Cimas Health Group (Zimbabwe), Healthguard International (Mauritius), the Board of Healthcare Funders (SADC), and the International Federation of Health Plans (IFHP) Executive Leadership and Data Insights Panels. Through these platforms, she actively shapes regional and global conversations on healthcare financing, performance, and transformation.

An esteemed international speaker, Thando has addressed expert audiences across Zimbabwe, South Africa, the United Arab Emirates, Switzerland, and Ireland, sharing practical insights on healthcare transformation, VBHC implementation, and leadership in complex health systems.