Universal Healthcare – Innovative healthcare solutions with a caring approach

“We cannot stop change but we can drive it and harness its power by staying ahead of the curve through innovation with a caring, personalised approach.”

– Dr Johan Pretorius, CEO

Known for always going the extra mile, Universal is a fully accredited, full-service third party administrator and managed care organisation and is an established leader in the provision of evidence-based, integrated healthcare solutions aligned to international best practice. But more than this, Universal understands the trends and forces that will shape the world of healthcare a decade or more from now.

Our innovative approach and cutting edge technology, underpinned by industry insights that are as deep as they are far reaching, ensure that we consistently achieve better results for our clients. With our full suite of integrated services that touch the lives of more than 10 million people, locally and internationally, we fulfil the needs of major medical schemes, health plans and a growing list of blue chip corporate healthcare clients.

Our contracted medical schemes are financially sound with healthy reserves, bearing testimony to our exceptional track record in offering our clients service excellence, sound administration and a personalised, caring approach.At the same time our comprehensive and fully integrated portfolio of services sets a new benchmark in care management. Our brand promise is to deliver healthcare that combines business intelligence with excellence in healthcare management, packaged to meet each medical scheme and its members’ needs.

In this environment, processing high volumes of transaction data requires a robust, reliable technology solution, which operates accurately and efficiently. That is why we developed our own proprietary IT system in-house, providing us with the ability to develop and integrate new, scalable applications rapidly without relying on third parties. Further afield in Silicon Valley, our team of healthcare and technology experts behind the development of the cutting-edge platform, Universal.one™, are enabling healthcare providers to connect on a single digital platform, which is integrated with State Health registries across the United States.

Reaching to bring the future of better healthcare closer is ultimately what we do, and it is this that informs every interaction, decision and innovation across our portfolio of services, each of which are designed to put our clients and their needs firmly ahead.